Surveillance in ISO certification refers to the periodic monitoring and evaluation of an organization’s management system by the certification body to ensure continued compliance with the applicable ISO & other compliance standards

Purpose of Surveillance Audits

• -Ensure that the certified management system is being properly maintained and implemented.
• Identify areas for improvement and ensure continual improvement.
• Verify that nonconformities from previous audits have been effectively addressed.
• Confirm that the organization remains compliant with the requirements of the ISO & other compliance standard.

Frequency of Surveillance Audits

• Conducted at least once a year during the 3-year certification cycle.
• Two surveillance audits typically occur between the initial certification and recertification.

Scope of Surveillance

• Surveillance audits do not cover the full scope like the initial certification audit. Instead, they:
• Focus on key processes, management review, internal audits, and corrective actions.
• Cover areas affected by changes in the organization (structure, processes, products/services).
• May include sampling of other areas over time to ensure ongoing system effectiveness.

Benefits of Surveillance

• Maintains credibility of the certification.
• Builds confidence among customers and stakeholders.
• Encourages a culture of continuous improvement.
• Helps prevent major issues through early detection of weaknesses.